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If any product needs to be returned to us for
warranty, an authorisation number is required, fill in this
form to obtain R.A. by email, describing the reason (we
might be able to suggest an alternative)
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Warranty is Void if Warranty Label have been
removed or tampered with.
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When sending goods back
to us please note the following requirements:
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Original Packaging must be included. Goods
will not be accepted without the original packaging intact.
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A copy of Invoice / Order Number must be
included
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The RA number must be marked on the outside
of the box / parcel.
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Goods must be sent back using registered
and insured parcel's). We are not liable for lost goods.
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Goods must be send to Tadara Pty. Ltd.,
PO Box 105 Forest Hill, Victoria 3131.
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We are not responsible for goods returned without
RA number.
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Returned goods claimed to be faulty
and subsequently found to be in good condition will incur $
50.00 service charge.
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Defective products will be exchanged with the
same product / brand / title.
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The customer agrees to cover courier charges
for returning goods, except where the product is faulty or damaged
in shipment.
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Faulty returned products are repaired or replaced
depending on the manufactures policies. Tadara Online will try
to replace the faulty goods in a prompt manner unless
where manufacture's warranty requires goods to be sent
back to the manufacturer for repair or replacement, stock unavailability
or superseded models
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Faulty goods due to over clocking are
considered damaged against the manufacture recommendations,
they will not be issued any RA number, nor they are subject
to warranty.
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Goods used against the manufacturer recommendations
does not fall into the categories of warranty or refund, they
will be charged 20% restocking,
the same applies to unhappy / unsatisfied with goods performance.
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Unopened items may be returned for credit or
replacement, 20% surcharge applies
for restocking, Replaced goods
will incur the standard freight and delivery fees.
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No returns will be accepted after 14 days.
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Prices are in Australian Dollars Including GST, Prices Subject to change while stock lasts, Errors Exempted from Sales
